Shipping policy

Products are shipped via FedEx Ground, USPS, or similar service as chosen by Covalent Management, Inc., unless otherwise requested by you, and only to addresses within the continental United States, Alaska, Hawaii, and the Commonwealth of Puerto Rico. Shipping and delivery costs, which are not included in price, are set by FedEx, USPS or other carriers and are your responsibility. Appropriate shipping charges will be added to the order total.

You may also join the subscription program, which is an optional feature we have added for the convenience of our customers. When you choose the subscription program, we will automatically ship you your one month or three month supply bottle every one or three months as requested. Your credit card will be charged the cost of the product at the time you place the initial subscription order and upon processing every subsequent subscription order, until you cancel your enrollment in the program.

You may cancel or modify your subscription at any time by calling (855) 663-6287 and requesting cancellation. Your request will be processed immediately and your subscription will change immediately.

With respect to shipments of products to consumers, wherever they may reside, title to products will be shipped FOB from the Covalent Management, Inc.’s third party fulfillment center and all risk of loss shall pass to you immediately upon our delivery of the products to the common carrier. You are solely responsible for providing us with accurate shipping information and a valid phone number or email address. In the event that any product is returned to us as a result of your failure to do so, you shall be responsible for any additional shipping fees or other charges that may be applied to the return of the product to us or in re-sending the product to you. Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by customs.